SlotStars Casino does not charge fees for most methods, but check with your bank for their specific transaction policies.
Unlocking the welcome bonus package
New players at SlotStars Casino can take advantage of a competitive sign-up offer designed to extend their initial gaming sessions. The welcome package typically includes a 100% deposit match bonus up to ₹8,000, plus 50 free spins on popular titles like Book of Dead. This combination gives newcomers a solid foundation to explore the extensive game library while testing different play styles.
To qualify for the full bonus, players need to make a minimum deposit of ₹1,600. Keep in mind that all bonus funds and free spin winnings come with specific wagering requirements that must be met before withdrawals can be processed. The casino applies a 30x wagering requirement on the combined deposit and bonus amount, while free spins winnings carry a higher 60x rollover. These terms are standard within the industry and ensure fair use of promotional funds.
| Bonus Type | Value | Code | Wagering | Min Deposit |
|---|---|---|---|---|
| Welcome Match | 100% up to ₹8,00,0 | — | 30x (deposit + bonus) | ₹1,600 |
| Free Spins | 50 FS (Book of Dead) | — | 60x winnings | ₹1,600 |
Players should carefully review the complete bonus terms and conditions before claiming any offer. Maximum bet limits during wagering typically apply, and certain game types may contribute differently towards meeting the rollover requirements. Slots usually contribute 100%, while table games often contribute less or not at all.
The best part about this welcome package is its straightforward structure. You don't need any special bonus code to activate it. Simply make your first deposit, and the bonus is credited automatically to your account.
- Bonus funds are separate from your cash balance
- Free spins are usually credited within 24 hours of qualifying deposit
- Game weighting varies by category when clearing wagering requirements
- Promotional offers may have time limits for activation and completion
Gaming anywhere with mobile optimisation
SlotStars Casino delivers comprehensive smartphone compatibility through both dedicated apps and a responsive browser-based platform. The mobile casino app is available for download on iOS and Android devices, providing optimised performance and convenient home-screen access. Players who prefer not to install additional software can access the full site through their mobile browser with identical functionality.
The mobile platform maintains feature parity with the desktop version. You can make deposits, request withdrawals, claim bonuses, contact customer support, and play the full range of HTML5-optimised games directly from your phone or tablet. The responsive design automatically adjusts to different screen sizes, ensuring comfortable navigation whether you're using a compact smartphone or a larger tablet.
Game performance on mobile devices matches desktop quality thanks to modern HTML5 technology that eliminates the need for Flash plugins. Touch controls are specifically optimised for slot gameplay, making spin buttons, bet adjustments, and menu navigation intuitive and responsive. Live casino games stream smoothly over stable WiFi or 4G/5G connections, bringing the full dealer experience to handheld devices. Battery optimisation ensures extended gaming sessions without excessive power drain, and the ability to play on the go means entertainment is always accessible. Indian players with Android smartphones will find the app particularly well-suited to their devices, with minimal data consumption even during live dealer sessions.
Safety measures and licensing details
SlotStars Casino operates under a licence issued by the Malta Gaming Authority (MGA), one of the most respected regulatory bodies in the international gaming industry. This MGA licence ensures the platform adheres to strict standards regarding fair play certification, player data protection, and responsible gambling tools. Regular audits verify compliance with these requirements, providing players with confidence in the platform's legitimacy.
Player information and financial transactions are protected through 128-bit SSL encryption technology, the same security standard used by major financial institutions. This encryption ensures that sensitive data transmitted between your device and the casino servers remains protected from unauthorised access. Payment processing partners are carefully vetted and certified, adding additional layers of security to deposit and withdrawal transactions.
Game fairness is independently verified through testing by accredited agencies like iTechLabs. These organisations evaluate Random Number Generator (RNG) systems to confirm that game outcomes are truly random and not manipulated. The casino also provides access to responsible gambling tools including deposit limits, session time reminders, self-exclusion options, and links to professional support organisations. Players can set personal limits at any time through their account settings, helping maintain control over gaming habits. The platform accepts Indian players and operates under international licensing, which means you should check your local state regulations before registering, as some Indian states have specific restrictions on online gaming.
Reliable customer support channels
The customer service team at SlotStars Casino operates through multiple contact methods designed to address player enquiries efficiently. Live chat support provides the fastest response times and is available during extended hours, typically from 06:00 to 00:00 GMT. This service connects players directly with trained support agents who can assist with account questions, technical issues, and general enquiries.
For less urgent matters or detailed explanations, email assistance operates 24/7. While response times are longer than live chat, typically ranging from 2–6 hours, this channel allows for more comprehensive explanations and the attachment of screenshots or documents when needed.
- Multilingual help is available in several languages including English, German, Finnish, and Norwegian
- Support hours are clearly displayed in the contact section
- Comprehensive FAQ section addresses common queries without requiring direct contact
- VIP players receive dedicated account managers for personalised assistance
The FAQ section covers frequent topics including account help, banking questions, bonus rules, and technical troubleshooting. Many players find answers to common issues without needing to contact support directly, making it a valuable resource for quick solutions. The knowledge base is organised by category, allowing easy navigation to relevant topics. Bottom line, whether you're facing a payment issue or have questions about wagering requirements, the support team responds professionally and efficiently.
Frequently asked questions
Is SlotStars Casino safe and legit?
What is the minimum deposit amount?
The minimum deposit is ₹800, though ₹1,600 is required to trigger the welcome bonus package.
How long do withdrawals take?
E-wallets are processed in 0–24 hours, while credit cards and bank transfers take between 3 and 7 business days.
Can I play on my phone?
Yes, SlotStars has dedicated apps for iOS and Android, plus a fully responsive mobile browser version.
What are the wagering requirements?
Are there any hidden fees?
Is there a loyalty programme?
Yes, the VIP Lounge offers tiers that unlock faster withdrawals, personal account managers, and exclusive gifts.
Which Indian games are available?
Indian players can enjoy live dealer versions of popular local games like Andar Bahar and Teen Patti.
How do I verify my account?
You need to upload a photo ID (Passport, Aadhaar) and proof of address (utility bill) in your account settings.
Is support available 24/7?
Email support is 24/7, while Live Chat is available during extended hours from 06:00 to 00:00 GMT.

